Please read this privacy policy carefully by accessing or using the website, you agree to
be bound by the terms described herein and all the terms incorporated by reference. If
you do not agree to all of these terms, do not use the website.
Content & Purpose
1. This privacy policy (“Privacy Policy”) applies to your use
of the domain name www.DAWAIADDA.com, an internet
based portal, and DAWAIADDA, a mobile application,
owned and operated by DAWAIADDA, a company duly
incorporated under the provisions of the Companies Act,
2013 (hereinafter, referred to as “DAWAIADDA” or “We” or
“Our” or “Us” or “Company”). The domain name and the
mobile application are collectively referred to as
“Website”.
2. The Website is a platform that facilitates the purchase of
pharmaceutical products for sale by various relevant
pharmacies (hereinafter referred to as “Services”, with the
relevant pharmacies referred to as “Sellers”). The
arrangement between the Sellers and DAWAIADDA shall be
governed in accordance with this Privacy Policy and the
Terms of Use. The Services would be made available to
such natural persons who have agreed to become buyers
on the Website after obtaining due registration, in
accordance with the procedure as determined by
DAWAIADDA, from time to time (referred to as “You” or
“Your” or “Yourself” or “User”, which terms shall also
include natural persons who are accessing the Website
merely as visitors). The Services are offered to the Users
through various modes which shall include issue of
discount coupons and vouchers that can be redeemed for
various goods/ services offered for sale by the Sellers.
3. We have implemented reasonable security practices and
procedures that are commensurate with the information
assets being protected and with the nature of our
business. While we try our best to provide security that is
commensurate with the industry standards, because of the
inherent vulnerabilities of the internet, we cannot ensure or
warrant complete security of all information that is being
transmitted to us by you.
4. For the purpose of providing the Services and for other
purposes identified in this Privacy Policy, DAWAIADDA will
be required to collect and host certain data and information
of the Users. DAWAIADDA is committed to protecting the
Personal Information of the Users and takes all reasonable
precautions for maintaining confidentiality of the User’s
Personal Information. This Privacy Policy has been
designed and developed to help you understand the
following:
i. The type of Personal Information (including Sensitive
Personal Data or Information) that DAWAIADDA
collects from the Users;
ii. The purpose of collection, means and modes of
usage of such Personal Information by DAWAIADDA;
iii. How and to whom DAWAIADDA will disclose such
information;
iv. How DAWAIADDA will protect the Personal
Information including Sensitive Personal Data or
Information that is collected from the Users; and
v. How Users may access and/ or modify their Personal
Information.
5. This Privacy Policy shall apply to the use of the Website
by all Users / Sellers. Accordingly, a condition of each
User's use of and access to the Website and to the other
services provided by DAWAIADDA to Users is their
acceptance of this Privacy policy. Any User is required to
read and understand the provisions set out herein prior to
submitting any Sensitive Personal Data or Information to
DAWAIADDA, failing which they are required to leave the
Website immediately.
How Secure Is Information About Me?
We maintain electronic, physical and procedural safeguards in connection with the
collection, storage and disclosure of personal information (including sensitive personal
information). Our security procedures mean that we may occasionally request proof of
identity before we disclose personal information to you.
Are Children Allowed to Use dawaiadda.com ?
Use of dawaiadda.com is available only to persons who can form a legally binding
contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of
18 years, you may use DAWAIADDA only with the involvement of a parent or
guardian.
Retention of the information:
1.In order to avail the Services, the Users may be required to
upload copies of their prescriptions, on the Website and/ or email the same to DAWAIADDA in accordance with the Terms of
Use and the prescriptions will be stored/ disclosed by
DAWAIADDA only in the manner specified in this Privacy Policy
and the Terms of Use. The term “User Information” shall also
include any such prescriptions uploaded or otherwise
provided by Users.
2. DAWAIADDA may keep records of telephone calls received
and made for making inquiries, orders, or other purposes for
the purpose of administration of Services.
3. DAWAIADDA may in future include other optional requests for
information from the User including through user surveys in
order to help DAWAIADDA customize the Website to deliver
personalized information to the User and for other purposes
are mentioned herein. Such information may also be collected
in the course of contests conducted by DAWAIADDA. Any such
additional Personal Information will also be processed in
accordance with this Privacy Policy.
4. All the information collected/ stored under this Privacy
Policy and Terms of Use is maintained by dawaiadda in
electronic form on its equipment, and on the equipment of its
employees. User Information may also be converted to
physical form from time to time. Regardless of the manner of
storage, dawaiadda will keep all User Information confidential
and will use/ disclose it only the manner specified under the
Privacy Policy and Terms of Use.
5. Part of the functionality of the Website is assisting the
Sellers to maintain and organize such information to effect
sale and purchase of products. dawaiadda may, therefore,
retain and submit all such records to the appropriate
authorities, or to Sellers who request access to such
information.
6. The Website is also designed for assisting the Users to
access information relating to pharmaceutical products.
dawaiadda may, therefore, retain and submit all such
records to the relevant Users.
7. Dawaiadda will also ensure that User Information is not
kept for a period longer than is required for the purposes
for which it is collected or as required under any applicable
law.
Notices and Revisions
1.If you have any concern about privacy or grievances at DAWAIADDA.COM ,
please contact us with a thorough description and we will try to resolve the issue for
you.
2. Our business changes constantly and our Privacy Policy and the Conditions of
Use will change also. You should check our website frequently to see recent
changes.
3. Unless stated otherwise, our current Privacy Policy applies to all information that
we have about you and your account. We stand behind the promises we make,
however, and will never materially change our policies and practices to make
them less protective of customer information collected in the past without the
consent of affected customers.
4. If you have any concerns or questions in relation to this Privacy Policy, you may
address them to our grievance officer at:
5. Phone number: 8989858568
6. E-mail: dawaiadda@gmail.com Dawaiadda shall endeavour to resolve Your
grievances within one month from the date of receipt of such grievance.